About us

bthechange was started after the founder member had experienced being on the wrong side of the criminal justice system having had a law abiding life up to that point. His experience of the criminal justice system and the impact on his own life made him convinced that there was a need for more help for  offenders. He realised that without holistic support for offenders they are likely to reoffend, or to have lives impacted negatively for a considerable amount of time.


“The people who work for bthechange are proof that rehabilitation is possible. We have a unique perspective and ability to inspire those we work with because we have ourselves overcome many challenges that people in the criminal justice system experience.


We understand the multitude of hidden consequences of a having a conviction, we understand the shame, guilt, anger, the loss of loved ones, the labelling & misjudgements.


We are here to show that things can get better. These people are us and we are these people. We often find that our thinking is slightly different to others when it comes to our approach to working practice.


We challenge wherever we see or experience things that we don’t think are just or in the best interest of the people we work with. We use our voice to elevate the voice and concerns of others and to raise key issues facing the people in the criminal justice system. We are committed to being part of a positive shift within the system to better address the needs of our clients, which we believe will in turn have a positive effect on reoffending in the future.  


We are extremely passionate about improving the lives of people entering the criminal justice system. We always have the voice of the people using our service at the centre of everything we do and can demonstrate our commitment to consultation and feedback forming our service provision”

- Chloe Carter bthechange Women’s Lead 2020.


Nationally 60% of offenders go on to reoffend within a year of sentence, of those who have been mentored and supported by bthechange the rate is 3%. Whilst it is recognised that to date the clients have self-referred and therefore may be more willing to address their future, the statistics are very encouraging and suggest that those who are offered the opportunities provided through bthechange are finding ways to make positive changes and avoid further offending behaviour.


At present bthechange has a specialist team that includes NOCN Peer mentor qualified volunteers hat are providing peer support and transition training for clients requiring help throughout the Southwest of England.


It is important to the services provided that all staff where possible have themselves been through the criminal justice process or have a great insight into the criminal justice system.  The majority of our front line staff are ex-clients of bthechange.


Vision & Values


Our Vision…

“Is to close the re-offending revolving door before it starts spinning”


Our Values are…


Hope | Motivation | Action | Change


We provide inspirational support, guidance and mentorship which will create hope and promote self-worth.  Hope is more than wishful thinking it is the bedrock upon which we build positive peer mentor relationships.  Without hope there would be no motivation for a client or mentor to engage. With a lack of engagement, there would be very little meaningful action.  With action comes improvement through a series of steps leading to a plan for behavioural change. Change is a process, not an event, therefore all our programmes support sustainable change and achievement.



Our Core Belief…

We believe that maximum resource needs to be applied upon entry into the criminal justice system.  This will promote effective rehabilitation.  Equally we believe in a restorative approach: Restorative Justice, restorative sentencing and restorative community service.


Our Work Is Based On…

Individuals taking responsibility, accountability and ownership of their lives and only then can the re-offending revolving door stop spinning.  This is achieved through our clients engaging in our ‘powered interventions’ and restorative / methods.


Social Impact


Our social impact is two-fold:

  1. To substantially reduce the emotional cost (victim & client) and monetary costs associated with offending.  Reduction in court fees, Policing costs and incarceration costs.
  2. To reduce reoffending rates amongst a niche (1st time offenders) group by promoting active citizenship. As our clients engage they develop the skills and behaviours to become contributing members of society.




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